customer success and key account consulting

Our Services

Customer Success Strategy (CSS)

We help transform support into success by building the metrics, goals, processes and training that enable customer success teams to perform at their peak.

Voice of the Customer (VOC)

Your customers are talking – are you hearing what they’re telling you? We can help you obtain insights into their satisfaction and loyalty to your brand.

Customized Coaching and Planning

Voyant provides its customers insights and guidance that will help them drive measurable performance.

our leadership team

Jim Jones
Jim Jones
CEO
Jim has a proven building and leading Customer Success and Customer Support organizations for both large and small companies with global reach.
Jeremie Bacon
Jeremie Bacon
Chairman
Jeremie is a B2B SaaS entrepreneur with a proven track record of strategic organization building, diligent operational & financial management, and fanatical customer advocacy.

the voyant blog

Our latest blog posts